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Una queja en el hotel (A complaint at the hotel)

MCER B111 intervenciones

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Puedes escucharla las veces que quieras. No hay límite y no se puntúa.

Preguntas

Se contestan escuchando. Si fallas, se te dice en qué momento está.

  1. What exactly does the guest ask for?

    A different room — Lo dice él mismo: I'm not asking you to stop the drilling, I'm asking for a room on the other side.

  2. The hotel is doing the building work.

    False — The work is on the street, so it isn't ours. Aun así, ella le resuelve el problema.

  3. The new room is on the ___ floor.

    fifth — We do have one free on the fifth floor, facing the garden. La tres uno dos era la suya.

  4. How much extra will he pay for the new room?

    Nothing — It's normally twenty dollars more, but I won't charge you the difference: los veinte no se los cobra.

  5. She offers him a free breakfast.

    True — And breakfast is on us tomorrow: «is on us» es que invita la casa.

  6. Someone will come up with the bags in ___ minutes.

    ten — I'll send someone up in ten minutes.

Palabras que quizá no conozcas

  • to report a problemdar parte de un problema
  • building workobras
  • facing the gardenque da al jardín
  • breakfast is on usel desayuno corre de nuestra cuenta
  • to sort something outresolver algo
Ver la transcripción

Ábrela cuando ya lo hayas intentado: leerla antes convierte esto en una lectura.

A Good evening. I'm in room three one two, and I'd like to report a problem.

B Of course. What seems to be the matter?

A There's been building work outside my window since seven this morning. I booked a quiet room.

B I'm very sorry. The work is on the street, so it isn't ours, but I understand.

A I'm not asking you to stop the drilling. I'm asking for a room on the other side.

B Let me check. We do have one free on the fifth floor, facing the garden.

A That would be perfect.

B It's normally twenty dollars more, but I won't charge you the difference.

A Thank you. Can someone help me with the bags?

B I'll send someone up in ten minutes. And breakfast is on us tomorrow.

A That's very kind. Thank you for sorting it out so quickly.

¿Y ahora?

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