Il pacco che non è arrivato (The parcel that never arrived)

QCER B111 battute

Ascolta la conversazione

Puoi ascoltarla quante volte vuoi. Non c'è limite e non fa punteggio.

Si risponde ascoltando. Se sbagli, ti diciamo in che momento si trova.

What does the tracking say happened to the parcel?
It was left with a neighbor — The driver marked it as left with a neighbor at number eleven.
His neighbor at number eleven has the parcel.
False — There is no number eleven on my street. The numbers stop at nine: quel civico non esiste.
The replacement will arrive on ___.
Thursday — If I mark it urgent now, Thursday. E dice esplicitamente che non promette mercoledì.
Why won't she promise Wednesday?
She prefers not to promise something she may not deliver — I'd rather not tell you Wednesday and be wrong. Non dà nessun'altra ragione.
If the first parcel appears, he has to send it back.
False — Keep it or hand it back to the driver. Either is fine: può tenerlo.
Why is the date important to him?
It is a present for his sister's birthday — I bought it for my sister's birthday on Saturday.

Vedere la trascrizione

Aprila quando ci hai già provato: leggerla prima trasforma questo in una lettura.

A Customer service, this is Dana. How can I help you today?

B Hi. My order says “delivered” on Tuesday, but nothing arrived.

A I'm sorry about that. Do you have the order number?

B Yes. Four seven two, K as in kilo, nine one.

A Got it. The driver marked it as left with a neighbor at number eleven.

B There is no number eleven on my street. The numbers stop at nine.

A Then it's gone to the wrong address. I'll open a case and send a replacement.

B How long will that take? I bought it for my sister's birthday on Saturday.

A If I mark it urgent now, Thursday. I can't promise Wednesday, and I'd rather not tell you Wednesday and be wrong.

B I appreciate that. Thursday works.

A And if the first parcel turns up, keep it or hand it back to the driver. Either is fine.