Un reclamo in albergo (A complaint at the hotel)
QCER B111 battute
Ascolta la conversazione
Puoi ascoltarla quante volte vuoi. Non c'è limite e non fa punteggio.
Domande
Si risponde ascoltando. Se sbagli, ti diciamo in che momento si trova.
What exactly does the guest ask for?
A different room — Lo dice lui stesso: I'm not asking you to stop the drilling, I'm asking for a room on the other side.
The hotel is doing the building work.
False — The work is on the street, so it isn't ours. Nonostante questo, lei gli risolve il problema.
The new room is on the ___ floor.
fifth — We do have one free on the fifth floor, facing the garden. La tre uno due era la sua.
How much extra will he pay for the new room?
Nothing — It's normally twenty dollars more, but I won't charge you the difference: i venti non glieli fa pagare.
She offers him a free breakfast.
True — And breakfast is on us tomorrow: «is on us» vuol dire che offre la casa.
Someone will come up with the bags in ___ minutes.
ten — I'll send someone up in ten minutes.
Parole che forse non conosci
- to report a problemsegnalare un problema
- building worklavori edili
- facing the gardenche dà sul giardino
- breakfast is on usla colazione la offriamo noi
- to sort something outrisolvere qualcosa
Vedere la trascrizione
Aprila quando ci hai già provato: leggerla prima trasforma questo in una lettura.
A Good evening. I'm in room three one two, and I'd like to report a problem.
B Of course. What seems to be the matter?
A There's been building work outside my window since seven this morning. I booked a quiet room.
B I'm very sorry. The work is on the street, so it isn't ours, but I understand.
A I'm not asking you to stop the drilling. I'm asking for a room on the other side.
B Let me check. We do have one free on the fifth floor, facing the garden.
A That would be perfect.
B It's normally twenty dollars more, but I won't charge you the difference.
A Thank you. Can someone help me with the bags?
B I'll send someone up in ten minutes. And breakfast is on us tomorrow.
A That's very kind. Thank you for sorting it out so quickly.